Privacy Policy

Protecting your privacy is important to StarClean (“we”, “us”, or “our”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our dry cleaning and laundry on-demand services through our mobile application (the “App”). By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

1.  *Information We Collect:*
    – *Personal Information:* We collect personal information that you provide to us when using the App, such as your name, email address, phone number, and payment information.
    – *Usage Data:* We automatically collect information about how you interact with the App, including your device type, IP address, browser type, and browsing activity.   
    – *Location Information:* With your consent, we may collect location data to provide location-based services, such as connecting you with nearby service providers.
   
   
2. *How We Use Your Information:*
    – We use the information we collect to provide, maintain, and improve our services, including processing orders, communicating with you, and personalizing your experience with the App.   
    – We may also use your information to send you promotional emails or notifications about our services and special offers, unless you opt out of receiving such communications.   
    – We may use aggregated or anonymized data for analytical purposes to understand trends and improve our services.
   
   
3. *Information Sharing and Disclosure:*
    – We may share your personal information with service providers who perform services on our behalf, such as processing payments or delivering orders.  
    – We may also share your information with third-party partners for marketing or advertising purposes, but only with your consent.   
    – We may disclose your information if required by law or in response to legal requests or investigations.
   
   
4. *Data Security:*
   – We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption, access controls, and other security measures.   
   – However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
   
   
5. . *Data Retention:*
    – We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.   
   – If you wish to request the deletion of your personal information, please contact us using the information provided below.
   
   
6. *Children’s Privacy:*
   – Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
   
   
7. *Changes to this Privacy Policy:*
   – We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
   
   
8. *Contact Us:*
    – If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
      Email: support@starclean.app
      Address: 1755 E. Bayshore Rd Suite 9B, Redwood City, CA 94063.